Privacy Policy
Effective date: January 2, 2026
Data we collect
We collect account information (name, email, hashed password), purchase details (course titles, price, transaction metadata), and usage metrics (page views, time on module, device and browser information). We do not store raw payment card numbers; payments are processed via PCI-compliant providers.
How we use your data
- Provide access to purchased courses and maintain progress
- Improve content through aggregated analytics
- Send transactional messages (receipts, password resets)
- Send optional product updates with your consent
- Detect fraud and ensure service integrity
Security
We employ encryption in transit, apply principle of least privilege, and review access logs. No security measure is perfect; we encourage strong passwords and multi-factor authentication where available.
Retention
We retain data only as long as needed for the stated purposes or as required by law. Typical retention windows:
- Account information: retained while your account is active
- Purchase records: retained for tax and accounting (typically 7 years)
- Support tickets: retained for up to 24 months
- Anonymized analytics: may be retained for trend analysis
Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your data, and to object to certain processing. Contact us to exercise these rights; we will verify your identity before fulfilling requests.
Contact
Questions? Email [email protected] or write to RapidForge Cloudworks, 548 Market St PMB 12345, San Francisco, CA 94104, USA.